![]() Once your account is created, you may log in to your M圜hart account as often as you'd like, any time of day or night. Sign up is a one-time process you complete to create your M圜hart account. Return to Top What is the difference between sign up and log in? Unlike conventional email, all M圜hart messaging is done while you are securely logged on. Further, M圜hart uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with M圜hart. You control your own password, and your account cannot be accessed without that password. Access to information is controlled through secure activation codes, personal usernames and passwords. We take great care to ensure your health information is kept private and secure. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased. M圜hart is owned and operated by Epic Systems Corporations and is fully compliant compliant with federal and state laws pertaining to your privacy. Return to Top What is your privacy policy? Before you can log in to the mobile M圜hart app, you must first create a M圜hart account online at the Sign Up Page. Download the M圜hart app by Epic Systems Corporation. To download the app, launch the App Store, Play Store or market app on your device and search for M圜hart. Yes, the M圜hart app is available for both Apple iOS devices (iPhone and iPad) and Android devices. Return to Top Can I use M圜hart on my smartphone or tablet? Return to Top Is there a fee to use M圜hart? View your health summary and other portions of your electronic medical record.Schedule, request and cancel medical appointments.Communicate electronically and securely with your care team. ![]() With M圜hart, you can use the Internet to do the following: It enables you to securely use the Internet to help manage and receive information about your health. ![]() M圜hart offers you, the patient, personalized and secure online access to portions of your medical record. Video Visits What hardware do I need to have a video visit? What software do I need to have a video visit? Can I test my computer before the video visit? Are there any troubleshooting steps for when I Test my Hardware? What if I still can't get the 'Test Hardware' feature to work? How do I schedule a video visit? What happened? What internet browsers are compatible with M圜hart? My Health Record If I send a message to my healthcare provider, when can I expect a reply? Why can't I message or schedule with all of my health care providers at Rush Copley in M圜hart? What is the difference between schedule an appointment and request an appointment? When can I see my test results in M圜hart? Why are certain test results not shared electronically via M圜hart? Can I see diagnostic imaging results in M圜hart? Can I refill a prescription in M圜hart? If some of my health information on M圜hart is not correct, what should I do? If some of my personal information in M圜hart is not correct, what should I do? How can I get a print copy of my medical record? Can I pay my hospital bill from Rush University Medical Center or Rush Oak Park Hospital Rush Copley Medical Center in M圜hart? What if I have questions about my hospital bill from Rush University Medical Center or Rush Oak Park Hospital Copley Medical Center? Can I pay my provider's bill from Rush University Medical Group or Rush Oak Park Physicians Group Copley Medical Group in M圜hart? What if I have questions about my physician's bill from Rush University Medical Group or Rush Oak Park Physicians Group Copley Medical Group? M圜hart for My Family Can I access my child's health record in M圜hart? What happens in M圜hart when my child turns 12? Can I access an adult family member's health record in M圜hart? Can I access a family member's health record in M圜hart even if I do not receive my health care at Rush Copley? Can I send messages regarding a family member from my M圜hart account? Can my spouse and I share one M圜hart account? M圜hart Frequently Asked Questions About M圜hart What is M圜hart? Is there a fee to use M圜hart? Can I use M圜hart on my smartphone or tablet? What is your privacy policy? Is M圜hart secure? Sign Up What is the difference between sign up and log in? Who can sign up? How can I sign up? Why am I asked to provide an email address when I sign up for a M圜hart account? If my activation code doesn't work, how can I get a new one? Is my activation code my M圜hart username? What if I don't agree to the M圜hart Terms and Conditions? Who do I contact if I have further questions? Log In If I forgot my M圜hart username, what should I do? If I forgot my M圜hart password, what should I do? If I forgot both my password and the answer to my security question, what should I do? If I cannot log in to my M圜hart account after trying a few times, what should I do? I was logged out of M圜hart.
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